Department of Information Technology
Use of computers and related technology is an integral part of a college education. North Georgia recognizes the importance of technology and its role in today's society and makes every effort to ensure that its students are afforded the opportunity to acquire knowledge and skills that will enable them to compete in a world that increasingly relies on technology and information literacy.
Upon acceptance to North Georgia, each student is given an e-mail address and a network login ID. These accounts remain active as long as the student is enrolled. Each student is also assigned a Banner Student Information System ID and PIN that is used for registration, drop/add, accessing academic transcripts, addresses, schedule, fee assessment, account summary, grades, financial aid, and Hope scholarship information. Information regarding access to these accounts along with other student computer related information can be found on the "Service Desk" link on the Information Technology web page. Students may call the IT Help Desk at 706-864-1922 with questions regarding these accounts.
North Georgia has several fully-equipped computer labs available for student use throughout the daytime and evening hours, including over 200 workstations available in the Library Technology Center. Additionally, North Georgia has a campus-wide wireless network available in all classroom and administrative buildings and in many outside sitting areas. Wireless access is also available in all residence hall common areas. Wired internet access is also available from all residence hall rooms.
The IT Service Desk is available to assist students with their privately owned computers. The Service Desk, funded in part by the student technology fee, is located in the first floor of the Library Technology Center, Room 164. The Service Desk provides many services: virus, worm and trojan spyware removal; installation of anti-virus, firewall and security software; general computer repair and updates; hardware diagnostic, installation and replacement; OS rebuilds; assistance installing applications, peripherals and drivers; wireless configuration and training. Students may call the Service Desk at 706-864-1922, or e-mail firstname.lastname@example.org to schedule an appointment for service, or come by the Service Desk location in the Library Technology Center.